Privacy Policy

MountstoneGlobal is a regulated Forex CFD Provider. MountstoneGlobal fills to the gap between retail and institutional traders, making the world more tradable for everyone.

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KYC Policy (Know Your Customer)

Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity.

MountstoneGlobal holds a zero-tolerance fraud policy, and is taking all measures possible to prevent it. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.

Prevention

MountstoneGlobal aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method.

When you deposit funds, we will require the following documents:

  • A copy of your valid passport with the signature page
  • Copies of your credit cards, used to make the deposit (Front side with only the 4 last digits visible, back side with the CVV covered).
  • A copy of a recent utility bill in your name and address
  • A signed purchase history of your online transactions

If you have any questions, please don’t hesitate to contact our customer support: support@mountstoneglobal.com

When do I need to provide these documents?

We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit.

Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades. Please note that if we will not receive the required documents on file, your pending withdrawals will be cancelled and credited back to your trading account. We will notify you on such event via our system.

How can I send you these documents?

Please scan your documents, or take a high-quality digital camera picture, save the images as jpegs, then send it to us via mail to support@mountstoneglobal.com.

How do I know my documents are safe with you?

MountstoneGlobal holds the security of documentation at highest priority and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.

We thank you for your cooperation in helping us make MountstoneGlobal a safer place to trade.

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AML Policy

MountstoneGlobal does not tolerate money laundering and supports the fight against money launderers. MountstoneGlobal follows the guidelines set by the UK’s Joint Money Laundering Steering Group. The UK is a full member of the Financial Action Task Force (FATF), the intergovernmental body whose purpose is to combat money laundering and terrorist financing.

MountstoneGlobal now has policies in place to deter people from laundering money. These policies include:

  • ensuring clients have valid proof of identification
  • maintaining records of identification information
  • determining that clients are not known or suspected terrorists by checking their names against lists of known or suspected terrorists
  • informing clients that the information they provide may be used to verify their identity
  • closely following clients’ money transactions
  • Not accepting cash, money orders, third party transactions, exchange houses transfers or Western Union transfers.

Money laundering occurs when funds from an illegal/criminal activity are moved through the financial system in such a way as to make it appear that the funds have come from legitimate sources.

Money Laundering usually follows three stages:

  • firstly, cash or cash equivalents are placed into the financial system
  • secondly, money is transferred or moved to other accounts (e.g. futures accounts) through a series of financial transactions designed to obscure the origin of the money (e.g. executing trades with little or no financial risk or transferring account balances to other accounts)
  • And finally, the funds are re-introduced into the economy so that the funds appear to have come from legitimate sources (e.g. closing a futures account and transferring the funds to a bank account).

Trading accounts are one vehicle that can be used to launder illicit funds or to hide the true owner of the funds. A trading account can be used to execute financial transactions that help obscure the origins of the funds.

MountstoneGlobal directs funds withdrawals back to the original source of remittance, as a preventative measure.

International Anti-Money Laundering requires financial services institutions to be aware of potential money laundering abuses that could occur in a customer account and implement a compliance program to deter, detect and report potential suspicious activity.

These guidelines have been implemented to protect MountstoneGlobal and its clients.

For questions/comments regarding these guidelines, please contact us at support@mountstoneglobal.com.

Compliance Support

Our team is here to assist with any KYC / AML questions.

Initial Investment & Advisory Session Fee Policy

This policy outlines the terms and conditions regarding the initial investment of $250 USD and the advisory services provided by the assigned Wealth Manager and Financial Analyst. It ensures clarity for investors on how advisory sessions are structured and the related service fees.

Policy Details

1. Initial Investment Requirement

Investors who begin their journey with MountstoneGlobal by investing $250 USD will be assigned a personal Wealth Manager and Financial Analyst to guide them through essential financial planning, investment techniques, and capital growth strategies.

2. Advisory Sessions

These professionals will provide one-on-one sessions to educate the investor on market insights, available investment plans, risk management, and capital enhancement techniques.

3. Capital Enhancement Expectation

The goal of these sessions is to support and encourage the investor to enhance their capital based on the strategies and personalized advice provided. Investors are expected to consider these options in good faith to grow their portfolio.

4. Session Fee Deduction Clause

If, after attending multiple advisory sessions and receiving full access to financial planning tools, the investor chooses not to enhance their capital or move forward with any growth strategy within a reasonable period, the system will automatically deduct a fee of $199.99 USD from the invested amount. This fee covers the professional time and resources invested in the advisory sessions.

Investor Acknowledgment

By investing with MountstoneGlobal and participating in initial advisory sessions, the investor agrees to this policy and acknowledges that the $199.99 USD session fee may be deducted in cases where capital enhancement does not take place after strategic consultation.

For further questions regarding this policy, please contact our Client Relations Team at MountstoneGlobal.

Client Relations

We are here to help you understand our investment and advisory policies.

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